These are calls from people without a clue in their heads. They call tech support lines and refuse to get off until the tech support staff members on the other end have lost all remnants of their sanity. The callers invariably exhibit both incompetence and belligerence, either of which is fully capable of driving even the strongest to the height of frustration or the brink of frenzied hysteria. The content of these calls is a conglomeration of computer stupidities of every variety, glued together with so thick a haze of idiocy, it will cause instant and complete gray hair to anyone remotely associated. Be forewarned.
* Tech Support: "Ok sir, we'll do a file search to find it. Can you please click on Start, then Find, then--"
* Customer: "Don't talk down to me like that! I'm not an idiot -- I know what I'm doing!"
* Tech Support: "Ok sir, please Start, then Find to do a file search."
* Customer: "How do I do that?"
Monday, August 08, 2005
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